Why Salesforce Users Need HiMail.ai

Salesforce Digital Engagement costs $75+/user/month and requires complex setup. HiMail.ai gives you WhatsApp marketing connected to Salesforce at a fraction of the cost—and it takes minutes to set up, not weeks.

The Alternative
WhatsApp for Salesforce—without Salesforce pricing

Full WhatsApp Business API integration, bi-directional CRM sync, opportunity triggers, and conversations logged to Salesforce. Starting at $149/month, not $75/user/month.

What Syncs with Salesforce

👤
Contacts & Leads
Bi-directional sync of contact and lead records with custom field mapping.
🏢
Account Records
Company data for account-based marketing and enterprise campaigns.
💼
Opportunities
Trigger WhatsApp messages based on opportunity stage changes.
📋
Campaign Members
Salesforce campaign membership syncs for targeted WhatsApp campaigns.
📝
Activity History
Every WhatsApp conversation logged as activities in Salesforce.
🔧
Custom Objects
Map custom Salesforce objects for advanced use cases.

Automated Triggers

New Lead Created
Instant WhatsApp welcome when new leads enter Salesforce. Be the first to respond.
→ 78% choose first responder
Opportunity Stage Change
Stage-specific WhatsApp messaging. "Negotiation" stage triggers check-in.
→ 3x higher response rate
Campaign Registration
WhatsApp confirmations and reminders for Salesforce campaigns.
→ 50% higher attendance
Case Status Update
Support ticket updates via WhatsApp for Service Cloud users.
→ Improved CSAT

Cost Comparison

Salesforce Digital Engagement is powerful but expensive. HiMail.ai delivers the WhatsApp capabilities you need at a fraction of the cost:

Monthly Cost for WhatsApp Marketing
HiMail.ai
$149
per month
Unlimited users, 10K contacts, 5K WhatsApp messages
Salesforce Digital Engagement
$75+
per user/month
10 users = $750/mo minimum + implementation

Frequently Asked Questions

How does the Salesforce connection work?

Connect via OAuth from your HiMail.ai dashboard. You'll need Salesforce admin access to authorize the connection. Setup takes 15-30 minutes including field mapping.

Which Salesforce editions are supported?

Our integration works with Salesforce Professional, Enterprise, and Unlimited editions. We support Sales Cloud, Service Cloud, and Marketing Cloud connections.

Are conversations logged in Salesforce?

Yes! Every WhatsApp message (sent and received) is logged as an Activity on the contact/lead record. Your sales team sees full conversation history in Salesforce.

Can I use Salesforce Flow to trigger WhatsApp?

Yes. We provide Apex actions that can be called from Salesforce Flow, enabling you to trigger WhatsApp messages from any flow automation.